Privacy Policy dewa777 – Data Protection & Privacy for Malaysian Players

1Personal Information We Collect

When you register and use the dewa777 platform, we collect several categories of personal information to ensure the services we provide are secure, compliant, and of the highest quality. This data collection is necessary to meet legal requirements, process financial transactions, and deliver the best possible user experience.

Information you provide directly:

• Full name as stated on your official identification document.
• Malaysian Identity Card number (MyKad) or passport number.
• Date of birth for age verification (18 and above).
• Your full current residential address.
• Active mobile phone number.
• A valid and active email address.
• Bank account or digital wallet details for deposit and withdrawal purposes.
• KYC supporting documents such as bank statements, utility bills, or address verification documents.

Information collected automatically:

• The IP address and device information you use to access the platform.
• Activity log data including pages visited, games played, and session duration.
• Browser and operating system information.
• Cookie and session identifier data to ensure login security.
• Complete transaction records including deposit history, withdrawals, and wagering activity.

2How We Use Your Personal Data

Dewa777 uses collected personal information solely for legitimate and stated purposes. We will not use your data for any other purpose without prior notice or your consent.

The primary purposes for which your personal data is used include:

• Account verification and KYC — verifying that you meet the minimum age requirement and that your identity is valid before a withdrawal is approved.
• Transaction processing — processing your deposits, withdrawals, and all financial activity on the dewa777 platform securely and accurately.
• Account security — detecting and preventing unauthorised access, fraud, collusion, and other illicit activities that could compromise your account.
• Legal compliance — fulfilling anti-money laundering (AML), counter-terrorism financing, and other applicable regulatory requirements.
• Customer support — providing accurate and relevant assistance when you contact the dewa777 support team.
• Platform enhancement — analysing aggregated usage patterns to improve platform features, performance, and overall experience.
• Responsible gaming monitoring — identifying concerning gameplay patterns and reaching out to members who may need support.
• Service communications — sending important notifications related to your account, transactions, policy changes, and relevant promotions.

3Data Storage & Security Measures

The security of your personal data is dewa777's top priority. We implement multiple layers of technical and organizational protection to ensure your information is always safeguarded against unauthorized access, loss, or misuse.

Security measures we have implemented:

• 256-bit SSL Encryption — all data transmitted between your device and dewa777's servers is encrypted using the latest TLS protocol, ensuring your information cannot be intercepted.
• Encryption of stored data — sensitive data such as bank details and KYC documents are stored in encrypted form on protected servers.
• Strict access controls — only dewa777 staff who require access to your data to perform their duties are granted limited, monitored authorisation.
• Continuous monitoring — dewa777's security systems monitor all suspicious activity on accounts and our servers 24 hours a day.
• Regular security audits — we conduct regular penetration testing and security audits to identify and address any system vulnerabilities.
• Data sandboxing — personal data is segregated by category with varying access levels to minimise the risk of broad data exposure.

4Data Sharing & Disclosure to Third Parties

Dewa777 does not sell or trade your personal data. However, there are specific situations where we may need to share your information with selected third parties to ensure our services operate smoothly and remain legally compliant.

Third parties that may receive your data:

• Payment service providers — local banks, digital wallet providers, and payment processors integrated with the dewa777 platform to handle your deposit and withdrawal transactions.
• KYC service providers — accredited third-party identity verification companies that assist us in verifying documents and the identities of new members.
• Technology service providers — server hosting companies, analytics services, and technical infrastructure support providers that operate dewa777's systems.
• Competent authorities — legal authorities, regulators, or law enforcement agencies when dewa777 is legally required to disclose such information.

All third parties working with dewa777 are bound by strict data protection agreements and are only permitted to use your data for specified purposes. We do not allow third parties to use your data for their own marketing purposes.

5Cookies & Tracking Technologies

Dewa777 uses cookies and similar tracking technologies to enhance your experience on the platform, maintain login session security, and gather analytics data that helps us improve our services.

Types of cookies we use:

• Essential cookies — required for core platform functions such as login verification, session security, and language preferences. These cookies cannot be disabled.
• Performance cookies — collecting information on how you use the dewa777 platform to help us understand which pages are most visited and where users encounter issues.
• Functional cookies — saving your preferences such as language, display settings, and game preferences so you do not need to reconfigure them each time you log in.
• Security cookies — helping detect suspicious activity and protecting your account from unauthorised login attempts.

You can manage cookie settings through your browser preferences. However, disabling essential cookies may affect the functionality of the dewa777 platform and the security of your login session.

6Your Privacy Rights as a dewa777 Member

As a dewa777 member, you have certain rights regarding the personal data we hold about you. dewa777 is committed to respecting and facilitating the exercise of these rights in a practical and timely manner.

7Children's Privacy & Minor Protection

The dewa777 platform is strictly for individuals aged 18 and above. We do not knowingly collect, store, or process any personal data from individuals under the age of 18. Age verification is conducted during registration and throughout the KYC process to ensure compliance with this requirement.

If we discover that personal data belonging to a minor has been collected inadvertently, we will take immediate action to delete the data and close the relevant account without any refund. If you are aware that a minor has registered on the dewa777 platform, please contact us immediately.

8Cross-Border Data Transfers

As dewa777 operates as an international online platform, your personal data may be stored and processed on servers located outside Malaysia. In such cases, dewa777 ensures that any cross-border data transfers are subject to appropriate safeguards, including standard data processing agreements and contractual terms that guarantee a level of data protection equivalent to Malaysia's requirements.

All third-party service providers that receive data of Malaysian members are required to comply with strict data protection standards and are not permitted to process such data for any purpose other than those specified in their service agreements with dewa777.

9Data Retention Period

Dewa777 retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following are general data retention guidelines:

• Active account data — retained for the duration your account is active and for five (5) years after account closure for legal compliance purposes.
• Financial transaction records — retained for a minimum period of seven (7) years in accordance with Malaysia's financial and tax legal requirements.
• KYC Documents — retained for a minimum period of five (5) years after the business relationship ends, in line with AML legal requirements.
• Customer support communication logs — retained for two (2) years for reference and service quality assurance purposes.
• Cookie and session data — automatically deleted after the session expires or in accordance with your browser settings.

When data is no longer needed and there is no legal obligation to retain it, dewa777 will securely delete or anonymize it using industry-recognized methods.

10Policy Amendments & How to Contact Us

Dewa777 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any material changes will be communicated to you via your registered email or an in-platform notification before the changes take effect.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. The "Updated" date at the top of this page indicates the date of the most recent revision.